Job Description

Job Purpose:

• The Technical Manager provides technical expertise and veterinary support to the regional Poultry team and customers in East India. He needs to ensure our scientific resources and technical activities deliver value to our customers, giving Zoetis a major differentiator and creating significant competitive advantage. He will also be responsible for customer support at territory level within the field
• The person in role works in close collaboration with regional commercial team. They support and enable the team to provide scientific and technical support to our customers on the health, diagnostics and disease control of their animals
• The Technical manager also owns the marketing strategy for the Indian poultry portfolio of products and services. They are responsible for the development and implementation of marketing information and activity that they also deliver direct to the customer

Core Responsibilities:

• Startegy & Planning
  • Plan, implement and coordinate Key Opinion Leader (KOL) management plans in line with current product focus and future product development and launches.
  • Contribute to the development and delivery of value added service activities such as serology, PCR, Hatchery related activities
  • Translate strategy into tactical delivery for commercial teams
  • Maintain current knowledge of the market, industry trends and competition. Interpret the effects and opportunities that exist with our portfolio of products and services
  • Plan frequent field visits with Field colleagues. Utilize field time to understand day to day issues affecting field force, and monitor attitudes, skills, morale and effectiveness
  • Play an active role and provide veterinary insight at all necessary company meetings, events and training. Set the expectation with the regional team to do the same
  • Act as the lead technical representative on all necessary projects
• Customer activities
  • Provide high level technical support and consultancy to customers
  • Undertake leadership activities that enable the team to be productive and effective; coach, monitor, feedback, train and support
  • Monitor KPIs to drive the required coverage and frequency with identified target customers and deliver consequent growth
  • Support in delivering strategic messages and marketing programmes to the field force that fit into the context of the Solution Selling model
• Business Unit Support & Relationships
  • Support marketing teams & contribute as technical expert as and when required
  • Attend all the technical trainings facilitated by the organization to upgrade the knowledge
  • Contribute to the success of the business unit by role modelling best practice with colleagues, proactively welcoming ideas, sharing successes and enabling the team to do the same across the business
  • Provide guidance and direction to marketing colleagues on business strategy, delivery of targets, people management and day to day operations
• Compliance & Pharmacovigilance
  • Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global Vet Policy, Zoetis values, travel & expenses policy and local codes of practice
  • Ensure the proper conduct of clinical activities such as demonstrations
  • Ensure the recording of accurate business records. Communicate effectively, sharing account information with other stakeholders

Qualifications (Training, Education & Prior Experience):

• Education
  • Masters degree in veterinary science, PhD is preferred
  • IT literate. Able to use standard business software and communication tools , presentation skills
• Experience
  • Experience of minimum 5 years' experience in corporate animal health industry is desirable
  • Experience of conducting clinical trials and evaluating scientific publications
  • Experience of Presentation to larger group of industry KOLs / industry meetings
• Language - Good verbal and written English. Knowledge of multiple local languages will be an added advantage
• Other Skills : Performance driven, Goal setter, Influencing without authority and Strong team player

Behaviours

• Our Colleagues make the difference
  • Drive your ongoing learning. Keep your product and market knowledge sharp
  • Be an ambassador for continuous improvement and effective change. Promote the value of innovation and quality improvement
• Always do the right thing
  • Recognise your respected position in the communities we serve, and represent our brand with pride
  • Be clear, direct and honest with technical details. Don't allow room for interpretation
• Customer obsessed
  • Demonstrate a customer-focused attitude where the needs and expectations of customers are the highest priority
  • Keep the customer at the heart of every marketing campaign, every tool
  • Challenge yourself to consider how the work of the team contributes to achieving our Vision
• Run it like you own it
  • Make bold decisions and back them up with knowledge, planning and proven instinct
  • Apply commercial thinking to interactions and activities. Reach outcomes using a sound business mind-
  • Focus on continued success. Deliver short term tactical offers and drive long term sustainable growth
• We are one Zoetis
  • Draw on the knowledge and resources of your colleagues to build meaningful and holistic campaign
  • Give your time and expertise to your colleagues who need it. Be generous with help, support and praise

Key Skills Requirements:

• Advanced technical and veterinary skills and knowledge
• Strong communication skills, can translate technical information in clear and concise ways
• Customer centricity with a strong service orientation
• Exceptional relationship management, interpersonal skills and influencing abilities
• Analytical thinker, makes robust decisions using sound interpretation of information
• Effective stakeholder management

Travel Requirements

• Regular travel within India

• We are one Zoetis

As the world's leading animal health company, we are driven by a singular purpose: to nurture our world and humankind by advancing care for animals. After 70 years innovating ways to predict, prevent, detect, and treat animal illness, we continue to stand by those raising and caring for animals worldwide - from livestock farmers to veterinarians and pet owners. The company's leading portfolio and pipeline of medicines, vaccines, diagnostics, and technologies make a difference in over 100 countries. A Fortune 500 company, we generated revenue of $7.8 billion in 2021 with ~12,100 employees. For more, visit www.zoetis.com .