Job Description

Company Description REM Electromach Pvt. Ltd. is a leading power distribution equipment manufacturer based in Surat. We offer a wide range of power control centers, motor control centers, bus ducts, LDB/DB, APFC panels, automation panels, and more. We provide customizable solutions to meet the specific needs of our clients such as Synchronization Systems, Automation Solutions, Load Management Systems, Load Shedding Systems and Power System Designing and Studies. Role Description This is a full-time on-site role for a Field Services Engineer. The Field Services Engineer will be responsible for on-site commissioning, troubleshooting, providing technical support, conducting preventive maintenance, and delivering exceptional customer service. The Field Services Engineer will work directly with clients to ensure high-quality services are provided. Responsibility On site commissioning of DG AMF/Synchronization Systems. Configuration of Genset controllers. Pre-commissioning checks. Understanding customer requirements. Providing Training to customer team. Occasionally provide commissioning support over phone. Carry out Pre-sales activities which includes site visits, data collection and providing inputs in estimation activities Qualifications Experience in field service and technical support Ability to troubleshoot electrical issues and perform preventive maintenance Strong interpersonal, communication, and customer service skills Ability to work effectively in a team environment Experience with power distribution equipment is a plus Bachelor\'s degree in Electrical Engineering or related field Good computer skills

foundit