Job Description

Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.A rare opportunity for a Field Service Engineer to join Servomex, the world leader in gas analysis. This full time, permanent role sits within our Global Service team and the successful candidate will support our India customer base for start-up, commissioning and routine service, including breakdown and training. The talented Engineer will provide support for all Servomex Analysers and Systems. In addition, they will conduct service training for customers and Servomex employees as well as provide technical support to customers and distributors throughout India and from time to time the wider EMEAI region.Location: Kolkata (remote). This opportunity will have a high degree of travel. The Engineer will focus on the Eastern territories of India; however, they must be flexible to travel throughout India as business demands - with occasional travel within the EMEAI region.About the Opportunity:

• To service, repair and commission all Servomex products to ensure that the Company's reputation is maintained and enhanced through exceeding expectations and delighting customers
• Perform FAT and SAT of systems
• To actively be involved with quoting service activities and pursuing potential business
• Assist with technical sales enquiries for Servomex products and help make our customers aware of the advantages of maintenance contracts
• Complete repair, service and commissioning reports and any other required documentation.
• Ensure that Servomex equipment meets the relevant health and safety and local safety requirements and if not, ensure the customer accepts responsibility
• Communicate with relevant departments concerning problems with Servomex equipment and customer requirements using quality and customer complaint procedures
• Assist with systems testing and build to the Systems Engineering department to ensure that systems meet the required performance and specification prior to shipment
• Flexibility to travel across India and occasionally other European countries and Middle East for lengths of up to 3 weeks
• Participation in forecasting and service planning calls

About Your Talent:

• Extensive experience in field repair of instrumentation, (preferably gas analysers)
• Experience of working with hazardous area installations and sample handling systems
• Customer focus and able to create long term relation with customers
• Working experience in various industries, oil and gas, industrial gases, cement, food, chemical
• System integration knowledge
• Start up, commissioning, FAT, SAT
• Ability to read and interpret technical manuals, technical drawings
• Available and able to travel inside various region of India and in other EMEA countries if requested
• Local language
• Fluent in English, written and spoken

Essential Qualifications:

• Technical Degree (or equivalent qualification) in Electronics, Electrical Engineering or closely related discipline

Location: Kolkata (based remotely) with travel throughout India with occasional travel within the EMEAI region
Job Type: Full Time, Permanent
Salary: Competitive, plus excellent benefitsJob reference: JP-IND-314RServomex cares about the health and wellbeing of its employees, developing and maintaining a working environment which promotes and supports both physical and mental wellbeing; encouraging openness, flexibility and a healthy work-life balance.The Company is also committed to creating a culture of diversity, inclusion and equal opportunities, where every applicant is assessed fairly for employment based solely on merit, where every employee has the opportunity to fulfil their potential and where fairness, inclusion and equal opportunities exist throughout employment.About Us:
An acknowledged innovator in gas analysis technologies for more than 60 years, the company's continual leading edge in R&D and manufacturing ensure the delivery of high-performance, cost-effective solutions through a portfolio of dependable products ranging from portable gas analysers to complex process solutions. The company operates at the forefront of the industry and works with leading multi-national companies spanning the hydrocarbon processing, industrial gas, power, semiconductor and healthcare markets. As a truly global organisation, product innovation, excellent levels of customer service and talented people are fundamental to our future success.#LI-TR1Job Type: Full-time