Job Description

What you will accomplish together with us:

Provide service and customer support during field and inhouse visits or dispatches

Manage all on site installation, repair, maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Ensure the timely and correct documentation of processes

Operate vehicle in a safely manner and use field automation systems

Follow all company's filed procedures and protocols

Cooperate with technical team and share information across the organization

Comprehend customer requirements and make appropriate recommendations / briefings

Contact customers concerning processes of the customer file

Build positive relationships with customers

What will convince us:

Technical degree or Diploma in Electronics, Electrical, Instrumentation and physical measurements or similar,

Minimum 2 to years of proven field service experience

Ability to troubleshoot, test, repair and service technical equipment

High customer orientation

Familiarity with mobile tools and applications

We look for employees who would like to grow with us and move the innovative life sciences sector forward. In the process, we focus on agile project work, mutual support within teams and working as equals. Sartorius thrives as a company with people who give their very best every day and who are eager to develop personally and professionally.

Further insights into our world of work can be found