Job Description

- Leadership Role- Attractive Salary & Benefits- Opportunity within a company with a solid track record of performanceOur Client helps businesses build a sustainable advantage by accelerating growth in high-touch offline areas. We help clients drive high incremental revenue with increased speed to market, and efficient use of resources.The JobYour Responsibilities will include :- Developing and managing a portfolio of Key Accounts.- Achieving monthly sales targets by identifying and developing new customers.- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximize share of wallet.- Coordinating pre-sales and post-sales follow up.- Achieving and exceeding weekly and monthly KPIs.- Building strong and collaborative relationships with other internal stakeholders.- Monitoring market trends and providing regular competitor feedback.- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.- Handling incoming queries and building good client relationships.- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.- Handing over qualified leads to the sales teams with the objective of closing the sale.- Maintaining and updating the lead generation database.- Achieving weekly/monthly targets as set out by the business.Ideal Candidate :Skills Required :- You have at least 1 year experience ideally in Customer Service, Sales (B2C) or Inside Sales within Internet industry.- Experience within Area Sales, would be a strong advantage.- You have a proven track record of meeting/exceeding your targets.- You possess excellent interpersonal as well as written and verbal communication skills.- You pay strong attention to detail and deliver work that is of a high standard- You are a strong mentor and coach who can build high performing teams- You are a self-starter and demonstrate a high level of resilience (ref:updazz.com)