Job Description

Key Responsibilities

• Develop and execute the annual capability-building plan in collaboration with regional heads and cluster managers.
• Lead and manage the Field Capability Building Team to drive performance, consistency, and engagement across all territories.
• Understand and define standard execution practices for UCO collection across various UCO categories and operating environments.
• Design, deliver, and refine training modules for field executives and cluster managers.
• Build industry-leading practices in sales capability, onboarding, market execution, and performance management.
• Track training effectiveness through field audits, capability scorecards, and performance metrics.
• Create learning content, including videos, SOPs, and demonstration materials, to institutionalize knowledge.
• Partner closely with Operations, Compliance, and Technology teams to ensure seamless capability alignment.
• Facilitate regular field immersion sessions to understand challenges and translate them into training solutions.
• Ensure high-quality induction for new hires across all sales and field roles.

What We're Looking For

• Bachelor's degree or higher.
• Proven background in sales capability or operations training, preferably in FMCG, QSR, logistics, or field operations.
• 3-5 years of experience in general trade, with strong expertise in people development and field execution.
• Excellent selling skills, presentation ability, and facilitation expertise.
• Strong proficiency in Microsoft Office and video creation/editing tools.
• Ability and willingness to travel nationwide for field training and audits.

Skills Required