Job Description

Career Area: Marketing / Sales / Product Support : Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you\'rejoining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\'tjust talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Position Title: FGW Sales & Aftermarket Growth Consultant Job Location: Bangalore , KA-India With a specific focus on Aftermarket Growth - The key role of this assignment is applying previous project/customer experience and knowledge of process improvement methodologies to improve dealer marketing and sales capabilities and overall customer experience. The incumbent is a liaison among Third Party Logistics Suppliers, Dealers and other Caterpillar personnel. Incumbent is very familiar with the company\'s processes, systems and methodologies. Incumbent is accountable for contributing to the identification, analysis and resolution of marketing and sales distribution needs and problems in assigned discipline/district. Position performs complex analysis work, identifies and resolves problems that are less tactical and more strategic in nature. Challenges include developing and meeting expectations in delivering results, considering and recommending alternative courses of actions, making timely decisions and developing greater communication skills. Incumbents will work more directly with other Caterpillar units, 3PL Providers & Dealers. Primary Roles will include: Advising on existing and potential customer experience issues and improvement measures such as recommending ways to enhance market coverage and customer experience through training, technology enable and bundled solutions, etc. Overseeing and promoting programs that increase sales while achieving price realization and profit margins Individuals in this position must understand and keep current on customer/dealer market and needs and understand how and why decisions are made within their work group and organization. They are responsible for applying those decisions to support and develop product sales, dealer effectiveness, overall segment growth, process improvement, etc. Incumbents apply their knowledge of products, technology, industry, and product support, in support of Caterpillar, dealer and customer expectations and needs. Incumbents may provide direction to less experienced personnel. Background/Experience This position requires a college or university degree or equivalent experience. Incumbents usually have had 6 to 8 years prior experience. Incumbents will have demonstrated the ability to work on increasingly more complex assignments and provide direction to lower level reps on project assignments. Previous Project Management/6Sigma experience would be an advantage. Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply Submit your information to our Talent Network .

foundit