Business: Digital Transactions Monitoring Department: DTM SubDepartment: DTM
Location: Airoli
About Department
The Digital Transaction Monitoring department monitors all the transaction undertaken through the bank\xe2\x80\x99s system and through peer banks. The team monitors customer transactions on a daily basis or in real-time for risk. The transactions monitored can include cash deposits and withdrawals, wire transfers, and ACH activity. The department aims to identify and protect the institution from any transactions that may lead to money laundering and terrorist financing and result in the institution filing relevant Suspicious Activity Reports (SARs).
About the Role
The DTM analyst aims to mitigate the fraud risk of the customers onboarded through validation of documents, investigation and KYC checks using the best in class technology platforms like Hunter, Uniphore, Fraud Guard etc. The Analyst is also responsible for analysing observed fraud trends and developing robust fraud control measures
Key Responsibilities
Develop and implement strategies for automation and digitisation of FCM processes
Analysis of the data and identifying anomalies/trends,
Ensure timely launch of new activities/processes as decided by department
Ensure sampling efficiency with continual improved hit rates
Ensure detailed optimal investigation of Sampling Frauds leading to perpetrator identifications and setting of deterrents
Ensure that action is taken for 100% of cases, within TAT, identified in the technology platforms
Co-ordinate and follow-up with stake-holders for adherence to the stipulated turnaround time
Undertake mystery shopping to understand the flaws in the system and to evolve control measures
Impart regular training to law enforcement agencies, service providers and vendors
Qualifications
Optimal qualification for success on the job is:
Graduate/ MBA preferred
Additional Certificate course related to Banking sector
Role Proficiencies:
For successful execution of the job, the candidate should possess the following:
Knowledge of banking products and services
Knowledge of regulatory guidelines and norms
Good communication (both verbal and written) skill in both English and the local language
Ability to manage complex client situations
Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment
Ability to handle pressure and meet deadlines
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