Job Description

Key Responsibilities:Operational Responsibilities

Supervise daily F&B operations across restaurants, bars, banquets, and room service. Ensure smooth coordination between kitchen, service, and other departments. Maintain consistency in food and beverage quality, presentation, and service. Monitor cleanliness, hygiene, and safety standards in all F&B areas. Handle guest feedback and resolve issues promptly and professionally.

Administrative & Financial

Assist in budget preparation, cost control, and forecasting of F&B revenues. Monitor inventory levels, order supplies, and ensure cost-effective stock management. Review daily sales reports, analyze performance, and suggest improvements. Support menu engineering, pricing, and promotional planning.

Team Leadership

Train, guide, and motivate F&B team members to deliver excellent service. Conduct briefings and ensure staff understand daily objectives and promotions. Maintain staff discipline, grooming, and compliance with brand standards. Participate in recruitment and performance appraisals as needed.

Customer Service & Brand Standards

Ensure all guests receive prompt, courteous, and personalized service. Uphold brand standards and contribute to guest loyalty and satisfaction. Manage VIP and special event service requirements.

Qualifications & Skills:

Bachelor's degree or diploma in Hotel Management / F&B / Hospitality. 2-4 years of experience in F&B operations, preferably in a supervisory or executive role. Strong knowledge of food and beverage service standards, menus, and cost control. Excellent communication, leadership, and interpersonal skills. Proficient in MS Office and POS systems (Micros, Oracle, etc.). Flexibility to work in shifts, weekends, and holidays.

Key Competencies:

Guest-oriented with strong problem-solving skills. Team player with the ability to multitask in a fast-paced environment. Detail-oriented and organized. Strong sense of responsibility and ownership.
Job Type: Full-time

Pay: ₹25,214.49 - ₹29,724.86 per month

Benefits:

Paid sick time
Work Location: In person