Job Description

Company Description Novotel Chennai Chamiers Road City Centre, &, Anna Salai, near Boat Club, Rathna Nagar, Nandanam, Chennai, Tamil Nadu 600035 Ensure the smooth and efficient, operations of the Food & Beverage Division (TASTE restaurant, Le Bar & Banquet) by the established guidelines in the Department Operations Manual. Operate the department with positive financial results. Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations. Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager. Check the work performance, and turnout of subordinates and assign responsibilities. Demonstrate thorough knowledge of products, menus, and equipment. Liaise with Kitchen and Bar on daily Restaurant and banquet Operations. Attend weekly departmental meetings when the F&B Operations Manager is unavailable. Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager. Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general. Assist the F&B Operations Manager in casual labor & contract staff costings. Assist the F&B Operations Manager in analyzing daily revenue and cost reports. Assist the F&B Operations Manager in enforcing all pre-check and check control procedures in all areas when required with updates. Ensure that no single-use plastic containers & cutleries are used following the brand standard. Monitor the quality and quantity of all Restaurant and banquet Operations items served timely. Maintain good communication & relationships with all other Hotel departments. Keep the F&B Operations Manager informed on all items of interest for the department. Assist the F&B Operations Manager in coordinating with the respective department heads on any activities that overlap with or concern their departments. Enquire guests\' satisfaction and handle guests\' complaints to establish good guest relations. Regularly inspect equipment and ensure that they are well maintained and in good working order Qualifications Minimum 3-5 years of relevant experience in Hotel F&B with at least 3 years in a management role Bachelor\'s Degree or Diploma in Hospitality Management or equivalent With multi-cultural work experience Strong leadership and interpersonal skills Ability to work independently Additional Information Should have at least minimum of 3-5 years experience in the same role in Reputed 5 star brands. Should also have good Beverage knowledge & Revenue.

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