Job Description

The F&B Hostess is responsible for creating a warm and welcoming atmosphere for guests, ensuring a seamless dining experience from arrival to seating. She is the first point of contact and plays a key role in customer satisfaction by managing reservations, waitlists, and guest seating in a courteous and professional manner.

Key Responsibilities:

Greet guests warmly and professionally upon arrival. Manage reservations using the POS or reservation system. Maintain an organized waitlist and communicate estimated wait times. Escort guests to their tables, presenting menus and introducing the server. Coordinate seating plans to maximize service efficiency and guest comfort. Handle guest inquiries and resolve complaints promptly and professionally. Maintain cleanliness and organization of the hostess station and front-of-house area. Provide information about menu items, restaurant features, and promotions when needed. Liaise with servers and restaurant management to ensure seamless operations during busy periods. Follow all company policies, safety procedures, and grooming standards.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus * Yearly bonus