is the first point of contact for guests in the restaurant or dining venue. Responsible for providing a warm and welcoming environment, the hostess manages table reservations, escorts guests to their tables, and ensures a smooth seating flow to enhance the overall guest experience.
Key Responsibilities:
Greet guests warmly upon arrival and thank them upon departure.
Manage reservations and waitlists efficiently using reservation systems (e.g., OpenTable).
Escort guests to their tables and present menus.
Coordinate with servers and kitchen staff to ensure efficient seating and guest satisfaction.
Answer phone calls and respond to guest inquiries regarding menus, seating, and hours of operation.
Maintain a clean and organized reception and dining area.
Monitor dining room activity to ensure smooth service flow.
Provide accurate wait time estimates during busy periods.
Support the service team with duties as needed (e.g., clearing tables, folding napkins).
Adhere to company grooming standards and maintain a professional appearance.
Job Types: Full-time, Permanent
Pay: ?18,000.00 - ?20,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Provident Fund
Schedule:
Day shift
Morning shift
Supplemental Pay:
Performance bonus
Yearly bonus
Work Location: In person
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