Job Description

Provide excellent customer service to guests by taking orders, answering questions about menu items, and making recommendations. Record guest orders accurately and relay them to the kitchen or bar staff. Ensure that special dietary requirements or requests are noted and communicated. Serve food and drinks to guests, adhering to the hotel's service standards, including proper etiquette and timing. Prepare and set tables for dining, ensuring that they are clean, well-arranged, and properly equipped with utensils, glassware, and napkins. Be knowledgeable about the menu items, including ingredients, preparation methods, and pricing, in order to answer guest inquiries. Suggest additional menu items, specials, or beverages to enhance the guest's dining experience and increase revenue. Present bills to guests, process payments, and provide change or receipts. Handle any billing inquiries or issues. Ensure that dining areas are clean, tidy, and well-maintained. Clear and reset tables for the next guests. Adhere to food safety and hygiene standards, as well as any legal or hotel-specific regulations related to alcohol service. Collaborate with kitchen staff, bartenders, and other service associates to ensure smooth and efficient food and beverage service. Address guest concerns, complaints, or requests promptly and professionally to ensure a positive dining experience. Assist with promoting special promotions, events, or new menu items to guests.
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?18,000.00 per month

Benefits:

Cell phone reimbursement Commuter assistance Food provided Health insurance Paid sick time Paid time off Provident Fund
Schedule:

Day shift Rotational shift Weekend availability
Supplemental Pay:

Commission pay Overtime pay Performance bonus Yearly bonus
Experience:

total work: 1 year (Preferred)
Work Location: In person