Job Description

Experience

2-4 years of experience in food & beverage service or outlet supervision, preferably in amusement parks, QSR, or large-scale hospitality setups.

Key Skills

Excellent guest service and communication skills Basic knowledge of food safety & hygiene (FSSAI compliance) Familiarity with POS and billing systems Team coordination and staff supervision Inventory and stock handling Cash handling and reconciliation accuracy

Duties & ResponsibilitiesOutlet Operations

Oversee daily functioning of assigned F&B outlet(s), kiosks, or counters. Ensure cleanliness, hygiene, and adherence to operational SOPs. Support smooth workflow during high guest footfall and events.

Customer Service

Greet and assist guests courteously, ensuring quick service and satisfaction. Address basic queries or complaints and escalate complex issues to seniors. Promote menu items, combo offers, and park meal packages.

Sales & Cash Handling

Manage billing, POS transactions, and cash collections accurately. Submit daily sales and cash reports as per company policy. Follow procedures for refunds, discounts, and digital payments.

Inventory & Stock Control

Track daily stock levels for raw materials, beverages, and disposables. Report shortages or wastage to the Assistant Manager for replenishment. Maintain proper storage and FIFO system.

Staff Coordination

Guide service staff, cashiers, and helpers in maintaining quality standards. Assist in staff training on service, hygiene, and safety practices. Ensure team discipline and grooming standards.

Compliance & Safety

Ensure adherence to food safety (FSSAI), hygiene, and park safety protocols. Report any maintenance or safety issues immediately to the manager.

Event & Promotion Support

Assist in executing food setups for group bookings, parties, or park events. Participate in promotional or festival-themed sales initiatives.
Job Types: Full-time, Permanent

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person