Job Description

Job Title:

Food & Beverage Captain

Department:

Food & Beverage - Restaurant

Reports To:

Restaurant Manager / F&B Supervisor

Location:

Bandra & Andheri

Position Summary:

The Food & Beverage Captain is responsible for ensuring smooth day-to-day operations of the restaurant, with a hands-on approach to service. The role involves supporting service staff, maintaining high standards of hygiene and service, and delivering an exceptional guest experience at all times.

Key Responsibilities:

Assist in the preparation of the restaurant for service, including table setups, cleanliness, and equipment checks. Greet guests professionally, assist with seating, and present menus. Take and process food and beverage orders accurately and efficiently. Serve food and beverages in accordance with established service standards. Monitor and maintain cleanliness and hygiene of the dining area at all times. Coordinate with the kitchen and bar to ensure timely and accurate service. Guide and support junior service staff during operations and assist during peak hours. Respond promptly to guest inquiries and resolve issues with professionalism and discretion. Maintain and restock service stations, cutlery, crockery, and glassware as required. Ensure compliance with food safety, hygiene, and sanitation protocols. Assist in closing duties, including clearing tables, resetting the dining area, and preparing for the next shift.

Skills and Competencies:

Strong interpersonal and communication skills In-depth understanding of restaurant service operations Excellent customer service and guest handling abilities Ability to work under pressure in a fast-paced environment Attention to detail and high standards of cleanliness and service

Qualifications and Experience:

Minimum Diploma or Certification in Hotel Management or Hospitality preferred 2-3 years of experience in food and beverage service, preferably in a restaurant or hotel Prior experience as a Senior Steward or Waiter with leadership responsibilities is desirable Working knowledge of POS systems and basic inventory handling is an advantage
Job Types: Full-time, Permanent

Pay: ?18,000.00 - ?22,000.00 per month

Work Location: In person