to lead and support our service team in delivering exceptional guest experiences. The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for hospitality.
Key Responsibilities:
Supervise and coordinate daily operations of the restaurant/service area.
Ensure smooth and efficient guest service with a focus on satisfaction and quality.
Greet and welcome guests, take orders accurately, and ensure timely service.
Guide and support service staff (stewards/servers) during operations.
Maintain cleanliness and proper setup of the dining area.
Handle guest complaints or concerns promptly and professionally.
Ensure adherence to hygiene, safety, and service standards at all times.
Train new service team members and assist in ongoing training.
Coordinate with kitchen and bar teams to ensure order accuracy and timely delivery.
Upsell menu items, promotions, and special offers to maximize revenue.
Prepare shift reports, inventory records, and assist with stock control if required.
Requirements:
Minimum 2-4 years of experience in a similar role in the hospitality/F&B industry.
Strong knowledge of food, beverages, and service standards.
Excellent communication and leadership skills.
Ability to manage a team and multitask in a fast-paced environment.
Professional appearance and customer-focused attitude.
Flexibility to work in shifts, weekends, and holidays.
Basic knowledge of POS systems and billing procedures.
Preferred Qualifications:
Diploma/Degree in Hotel Management or related field.
Experience in fine dining, cafes, or premium casual dining setups.
Knowledge of F&B service and basic Liquor.
Perks & Benefits:
Staff meals and uniforms.
Growth and training opportunities.
Staff meal on dining and Staff Accommodation.
Dynamic and supportive work environment.
Job Types: Full-time, Permanent
Pay: ?17,000.00 - ?30,000.00 per month
Benefits:
Food provided
Health insurance
Schedule:
Day shift
Experience:
Restaurant management: 1 year (Required)
Location:
Bellandur, Bengaluru, Karnataka (Required)
Work Location: In person