Job Description

Job Title: Food & Beverage Associate

The Food & Beverage Associate is responsible for delivering exceptional service to guests by providing a warm welcome, taking accurate orders, serving food and beverages, and ensuring a pleasant dining experience. This role requires strong customer service skills, attention to detail, and a positive attitude.

Key Responsibilities

Greet guests warmly and guide them to their tables or service areas. Present menus, take orders accurately, and answer guests' questions about food and beverage offerings. Serve food and drinks promptly and professionally in accordance with service standards. Ensure guest satisfaction by checking in during service and addressing requests or concerns. Maintain cleanliness and organization of dining areas, service stations, and equipment. Set up and clear tables, restock cutlery, glassware, and linens as required. Process payments accurately using POS systems. Follow all food safety, hygiene, and sanitation guidelines. Collaborate with kitchen and bar teams to ensure smooth and timely service. Support special events, banquets, or buffet operations as needed.

Requirements

Previous experience in F&B or customer service is an advantage, but not mandatory. Excellent communication and interpersonal skills. Strong customer-oriented mindset with a friendly and professional attitude. Ability to multitask and work under pressure in a fast-paced environment. Basic knowledge of food and beverage service standards. Flexibility to work shifts, weekends, and holidays. High school diploma or equivalent; hospitality training is a plus.

Key Competencies

Customer service excellence Teamwork and collaboration Attention to detail Time management Problem-solving skills Professional grooming and etiquette
Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Food provided
Ability to commute/relocate:

Itanagar, Arunachal Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
Education:

Diploma (Required)
Experience:

Guest services: 2 years (Required)
Language:

English (Required) Hindi (Required)
Work Location: In person