Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it\xe2\x80\x99s with Hilton where we never forget the reason we\'re here: to delight our guests, Team Members, and owners alike.

The F&B Admin Assistant is concerned with the coordination of administrative tasks and projects within the Food & Beverage team, offering administrative support while completing projects for the team, in line with prescribed Hilton International policies and procedures.

What will I be doing?

Provide secretarial services to Food and Beverage Manager and general F&B operations.

Provide accurate verbal and written translation as and when needed in dealing with various situations with Associates, Guests, and Suppliers..

Assisting with menu translation, design, and printing for all outlets and banquet.

Arrange appointments and meetings for Food and Beverage Manager and record in diary.

Maintain a filing and trace system. File and retrieve documents and information.

Type correspondence and documents and photocopy documents.

Prepare training plans from all outlets from submission to HR department

Operate telephones following Brand Standards.

Assist with payroll management, leave applications, all data concerning in F&B department.

Assist in coordinating the screening of all applicants for employment.

Assist to ensure all Banquet Event Orders, Amenity Requests, and Personnel records are maintained accurately and secure.

Coordinate incoming and outgoing mail (including express services).

Assist in Purchase stock/inventory according to purchasing procedures and specifications.

Handle and store stock according to stock control procedures.

Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures.

Ensures associates complete a maintenance request form and sends it directly to the maintenance section for all repairs and servicing.

Adhere to the hotel\xe2\x80\x99s security and emergency policies and procedures.

Be familiar with property safety, current first aid and fire emergency procedures.

Log security incidents and accidents in accordance with hotel requirements.

Maintain personal presentation to hotel and Hilton standards.

Demonstrate professional attitude and behavior at all times.

Apply hotel quality assurance principles.

Abide by the Hilton Code of Conduct.

Abide by the Hilton Associates Handbook.

Abide by the hotel policies and procedures.

Prepare and maintain files, reports, letter, memorandums and other relevant business documentation.

Ensure all reporting and servicing deadlines are met on a timely basis.

What are we looking for?

A Food & Beverage Admin Assistant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• University degree, college certificate or secretarial training in a vocational school or an educational institution.

• 1-2 years in a similar position.

• Fluent in English to meet business needs and preferably have a good command of Food & Beverage department related expressions.

• Computer literate.

• Good organization, interpersonal and communication skills.

• Proficient with word-processing and spreadsheets.

• Good translation capabilities.

• Able to type fast and accurately.

• Line operations management and labour related experience preferred.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Hilton