Job Description

Job ID: 307703
Date posted: 14/01/2026 Who you are
You are a service-minded and solution-driven professional who is passionate about creating safe, sustainable, and well-maintained environments for co-workers, customers, and the business. You take ownership of your area, thrive in collaboration, and are always curious to explore new and more efficient ways of doing things.
You enjoy working behind the scenes to make operations run smoothly and sustainably, and you're energized by aligning daily tasks with big-picture impact. You're comfortable working both independently and as part of a team, and your strong stakeholder management skills help you build trust and drive results.
You also bring:

• Minimum 3 years of hands-on experience in multi-unit facility management, preferably in a high-volume retail environment
• Strong technical knowledge and practical experience with facility systems (electrical, mechanical, HVAC, automation, energy)
• Knowledge of FM-related legislation, sustainability practices, and industry standards
• Ability to communicate fluently in the local language and basic proficiency in English
• Experience in cost control, reporting, and FM performance tools (preferably CAFM systems)
• Preferably, an academic degree or professional certification in Facility Management or a related field
• A strong alignment with IKEA's culture, values, and commitment to a better everyday life for the many people

Your responsibilities
As a Unit Facility Management Specialist, you will support and secure efficient facility operations in your unit by managing both internal tasks and external FM service providers. Your work ensures that all areas of the unit are safe, compliant, cost-effective, and aligned with IKEA's sustainability goals.
You will:

• Actively manage FM services and systems throughout the property lifecycle
• Coordinate daily FM tasks and service provider performance with the Unit FM Manager
• Lead and support FM audits, reviews, and compliance checks
• Maintain FM tools (e.g., CAFM), ensure documentation is updated, and track permits and certifications
• Participate in tender processes for new FM providers and assist in onboarding
• Support sustainability and circularity goals in all FM-related operations
• Contribute to budgeting, goal setting, and the unit's annual business planning
• Analyze performance data and generate reports to identify improvements and efficiencies
• Work with cross-functional teams on facility-related projects and renovations

Together as a team
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!
WE ARE AN EQUAL OPPORTUNITY EMPLOYER:
At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.
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