Facilities Executive

Year    Hyderabad, Telangana, India

Job Description


JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JOB DESCRIPTION

TITLE
Duty Manager - Facilities

BUSINESS UNITCorporate Property Services

REPORTING TO
Facility Manager (FM)

DIRECT REPORTS
As assigned

POSITION GOALS
To provide administrative support to the Facilities Management team.
To ensure timely and accurate completion of FM reports

DUTIES & RESPONSIBILITIES
Be accessible for escalation of all FM related issues during the shift
Oversee the Helpdesk work process during the shift
Provide management advice to Helpdesk operators for escalated issues
Ensure immediate response to Priority Calls
Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
Oversee the Mailroom process during the shift.
Provide management advice to Helpdesk operators for escalated issues
Oversee the Front Office function during the shift
Ensure visitors are promptly attended by the Front Office Executives (FOE)
Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep
Ensure the FOE has placed newspaper and magazines in the reception area as necessary
Oversee the Security Function during the shift
Muster all the security guards of the shift before deployment and communicate the priorities of the day
Inspect the turn out and attendance of the staff and sign the shift register
Meet the security in charge during the shift to discuss and communicate priorities for the shift and address complaints
Oversee the Housekeeping Services during the shift
Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
Inspect the turn out and attendance of the staff and sign the shift register
Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
Oversee Cafeteria Services during the shift
Ensure that the caterers are maintaining highest standards of hygiene in the services area
Ensure that the quality and quantity of the food supplies are meeting the requirements
When the food supplies run out, escalate the matter to the caterers\xe2\x80\x99 management immediately and make swift alternate arrangements. In such a scenario communicate with the users and provide alternate solutions and appease them
When in day shift, provide employee attendance details from transport division to the caterers
Oversee the upkeep of indoor plants and take necessary action if required
Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
Communicate to the next shift as well as the FM through the shift log book all incidents issues and pending problems of the shift and handover formally to the next Duty Manager
Take rounds of the facility regularly to identify issues in Housekeeping/Security and Cafeteria etc and initiate immediate rectification actions
Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division

KEY PERFORMANCE
MEASURES
Shift Registers for Housekeeping.
Shift Log Book of the FM
Shift Rosters
Client Satisfaction
Closure of helpdesk complaints

If this job description resonates with you, we encourage you to apply even if you don\xe2\x80\x99t meet all of the requirements below. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL \xe2\x80\x93

We\xe2\x80\x99re JLL\xe2\x80\x94a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That\xe2\x80\x99s why we\xe2\x80\x99re committed to our purpose to shape the future of real estate for a better world. We\xe2\x80\x99re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we\xe2\x80\x99re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we\xe2\x80\x99re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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Job Detail

  • Job Id
    JD3223961
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year