Analyze and execute the tasks by understanding Standard Operating Procedures
Interpret the task requests related to Client Contact operations and process the information into appropriate application
Adhere to all appropriate and agreed standardized processes and procedures
Provide narrative in English language to include proper grammar and sentence structure
Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance
Participating in the training programs based on business needs
Attending team meetings or customer calls
Job Requirements & eligibility Criteria:
0 - 2 Years of experience in Banking BPO is preferred
University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates.
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
Ability to work in scheduled shifts
Ability to communicate (oral/written) effectively in English to exchange information with our client.
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