Job Description

Job Role:

- Conduct workshops with clients to understand their complex business and technology issues including their current technology landscape, IT architecture, existing OSS/BSS implementations etc.

- Define the transformation roadmap by identifying and prioritizing initiatives

- Develop use cases supported by business case for delivering end customer services for clients

- Apply system level thinking to recommend custom solutions (using multiple industry products) to fulfil client needs

- Gather business requirements from client teams

- Engagement Delivery

- Support Engagement Manager/Director/Partner on project delivery

- Manage client expectations and perform day to day client management activities

- Pre-Sales & Practise Development

- Support on Business Development activities by providing inputs for proposals, conceptualizing propositions and presenting solutions to clients

- Actively engage with clients to identify upsell opportunities

- Support in developing new offerings & tools and actively contribute to enrich the knowledge repository

- Support team members on developing skills and provide mentorship to junior resources

Skills:

- Exposure to Telecom sector (mandatory) and digital strategy

- Understanding of Telecom IT (OSS/BSS) (preferred)

- Exposure to Digital Technologies mainly in area of IoT, RPA, AI (preferred)

- High level Technical skills to understand wide array of technologies and their interplay

- Strong consulting and client relationship building skills

- Problem-solving, data analysis, financial analysis and modelling

- Advanced knowledge of MS Excel, Word, PowerPoint

- Excellent oral and written communication skills