Knowledge of complete customer service.
? Manage the service delivery team
? Understanding of Incoterms.
? Co-ordination with various department and provide the updated information / reports to customer.
? Handling the query of customers and internal team through mail & phone calls
? Tracking the shipment regularly and updating to all the concerned parties.
? Coordination with shipping line and co-loaders on regular basis.
? Independently Handling pre-shipments and post-shipments documents.
? Preparing Daily Shipment Report for regular tracking purpose.
? Knowledge of rate quotation to customers in guidance of pricing & sales person
Job Type: Full-time
Pay: ?50,000.00 per month
Benefits:
Health insurance
Schedule:
Day shift
Monday to Friday
Supplemental Pay:
Performance bonus
Yearly bonus
Work Location: In person
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