Coordinate with branch sales team and support BSM, SMs for lead conversion
Tele-calling / follow up on leads given by sales team and Corporate office
Coordinate customer walk in branch. Explain product details to customer and suggest scheme based on need analysis
Conduct self gold valuation and inform gold loan amount. Manage external gold valuation process i.e. interacting with valuator making sure that the process is followed
Update valuation details in system i.e. Gold portal and loan booking system \xe2\x80\xa2 Ensure loan processing completed within stipulated TAT
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