Provide backend support for bike taxi operations, ensuring smooth coordination betweenstakeholders.
Handle driver support through outbound calls, addressing queries and resolving operational issues.
Monitor and control trip cancellations, taking necessary actions to minimize disruptions.
Ensure fruitful operations with a strong focus on customer satisfaction.
Track and confirm that bike taxis reach customer locations within specified timelines.
Maintain daily oversight of trip volumes, day-wise commitments, and other key performancemetrics.
Job Specifications:
Any Degree
Strong verbal communication skills.
1+ years of experience in operations or backend support, preferably in a similar industry.
Proven ability to work in dynamic, target-driven environments.
Demonstrated flexibility and initiative in achieving daily operational goals.
Willing to work at rotational shifts.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits:
Health insurance
Paid time off
Provident Fund
Work Location: In person
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