Job Description

Job Overview

Possess an aptitude for customer service, ensure that we (Procurement) uphold high standards of service delivery based on guidelines set out by Procurement department/SOP. Serves all concerned stakeholders by providing product and service information, acts as a liaison between Users and Procurement, assists with timelines, complaints, orders, errors, accounts related - payment and other related queries and resolves material and service issues in given timelines. Monitoring OTIF, Vendor performance and take appropriate corrective measures from time-to-time.

Key Responsibilities

• Perform general storekeeping and warehouse duties; maintain accurate manual and computer records; perform physical labour; understand and carry out oral and written instructions
• Drive maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population
• Receives and inspects all incoming materials and reconciles with purchase orders; processes and distributes documentation with purchase orders and tracks damages and discrepancies on orders received
• Makes intra-storage locations and inter-storage locations deliveries of requested materials and merchandise; maintains records of all deliveries
• Fills supply requisitions; assists buyer to order adequate materials, merchandise and supplies; delivers orders to requisite departments/locations
• Receives, stores, tags and tracks surplus materials; prepares material lists for materials including recommendation to be liquidated/disposed off
• Receives and stores documents and confidential files; maintains record of approved document and confidential file destruction
• Ships/Coordinate for cancelled and damaged items back to vendors as appropriate
• Delivers and sets up materials for various spot requirements as requested
• Handles and documents storage and transportation of hazardous materials
• Maintains the warehouse, records area and stores area in a neat and orderly manner
• Answers questions regarding procedures and resolves discrepancies regarding receipts, deliveries, warranties, repairs and surplus materials
• Trains and directs the work of contractual assistants
• May serve as a lead worker to other classified staff in the area

Skills & Attributes

• Team Player
• Feedback & Performance Analysis
• Cost Control & Profit Enhancement
• Setting up innovative systems for inventory control

Work Experience

• Minimum 1 year of Experience

Qualification

• Graduate / Post Graduate from a recognized university

Location

• Mumbai

Note

All Vistara employees are required to be fully vaccinated against COVID-19