Job Description

Company Description NEC Software Solutions (India) On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We are proud to be part of an organisation with 122 years of experience in evolution with technology and innovation. We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies. For more information, visit at www.necsws.com/india. About NEC Corporation NEC Corporation is a Japanese multinational information technology and electronics company, headquartered in Tokyo, Japan. It is recognised as a \xe2\x80\x98Top 50 Innovative Company\xe2\x80\x99 globally and the NEC Group globally provides \xe2\x80\x9cSolutions for Society\xe2\x80\x9d that promote the safety, security, fairness and equality of society. Their main goal is to help create a safer society with their innovations in technologies. NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of \xe2\x80\x9cOrchestrating a brighter world.\xe2\x80\x9d NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential. For more information, visit NEC at https://www.nec.com. Responsible for ensuring that all transactions associated within Employee Management process(s) are carried out in a timely and efficient manner and are delivered to the quality and standards as defined in the service level agreement (SLA)

• Primary point of contact for any HR related queries
• Reply the queries/ request within agreed TAT/ acknowledge emails (24-48 hours TAT)
• Support employees with onboarding & exit related formalities (joining dockets, letters, F&F statements) (24-48 hours TAT)
• Support with employee letter requests (From Offer to exit), Manual + system-based knowledge to release the letters (24 hours)
• Seek relevant approvals from Retained Organization (RO) and / or employee reporting managers for completion of tasks
• Ensure employee data is updated regularly on HRIS system/s & Trackers (24-48 hours TAT)
• Coordinate with payroll team to provide monthly inputs
• Basic knowledge of India payroll (PF, ESIC applicability and challan)
• Managing invoices for third party employees (end to end process)
• Liaising with all stakeholders for invoices internally (Talent acquisition team + hiring managers, BUH, HRSS)
• Liaising with third party vendors over calls/ emails
• Coordinate with employees and other relevant stakeholders for completion of tasks assigned by RO or HR lead
• Undergo trainings to ensure apt knowledge transfer is done to enable self and peers to conduct HR Global Shared Service Centre tasks for employee management
• Be a team player and work collectively to improve process efficiency

• Experience in shared services / customer facing environment, ready to work on client-based profile
• Knowledge of employee life cycle
• Knowledge of India HR processes
• Understanding of standard operating procedures
• Basic knowledge of system, applications, operating tools, and metrics (SuccessFactors and SAP Preferable)
• Fluent in both spoken and written English
• Proficient in MS Office (specifically in MS Word & Excel, MS outlook- Mandatory)
• Consistent in meeting accuracy and TAT agreed with client company

• Timeliness in completion of HR activities assigned
• Coordination with multiple stakeholders for employee management activities
• Conformance to defined measures in the form of Service Level Agreements (SLA) and Key Performance Indicators (KPI) (Multitasking and working as a shared service profile)

Qualifications Postgraduate (HR (Human Resources)) or a bachelor\'s degree with relevant experience in HR Additional Information Work Model : Hybrid Experience of working in HR Shared service environment