Job Description

Key Responsibilities :Sales Coordination :- Provide support to Sales and KAM teams in terms of RFQ creation , Purchase order , Sales order , Design coordination , Sampling and other internal coordination with Finance , Ops and marketing team .- Work closely with the sales team to understand client orders, specifications, and delivery expectations.- Review and validate sales orders before handing over to production and operations teams.Internal Communication & Handover :- Serve as the liaison between sales, supply chain, and manufacturing.- Coordinate lead times, order tracking, stock availability, and delivery schedules.- Ensure all departments are aligned on customer priorities and timelines.Client Support (Back-End)- Provide real-time updates to the sales team or clients on order status, delays, or changes.- Help resolve any operational issues affecting fulfillment or dispatch.- Process Monitoring & Reporting- Track sales orders from confirmation to delivery.- Maintain order management trackers and prepare periodic reports on sales ops performance, turnaround time, etc.Support Tools & Documentation- Maintain updated pricing, SKU catalogs, and order templates.- Ensure all documentation is accurate and filed correctly (invoices, dispatch notes etc.).Ideal Candidate Profile- 4-6 years of experience in sales coordination, sales ops, or customer service in a manufacturing, packaging, or product-based company.- Strong understanding of order fulfilment, supply chain basics, and internal process coordination.- Excellent communication, follow-up, and organization skills.- Proficiency in Excel, Google Sheets, ERP or order-tracking tools is a plus.- Calm under pressure and solution (ref:updazz.com)