Executive International Voice Process Bpo (1 2 Yrs) Navi Mumbai/mumbai (after Sales/customer Service)
Job Description
We are hiring talent for International Voice Process Executive.- Fresher\'s Can Apply- Hiring for an Associate for an International(US) Voice Process.- Work From OfficeLocation : Hinjewadi Phase 2Salary : Upto 3 LPA +Night Shift BonusKey Responsibilities :1) Handle inbound calls from customers regarding technical issues related to internet services.2) Diagnose and troubleshoot internet connectivity, router configuration, and related issues.3) Assist customers with account-related inquiries and billing questions.4) Provide step-by-step instructions and guidance to customers on problem resolution.5) Document all customer interactions and resolutions accurately in the system.6) Ensure high levels of customer satisfaction through effective communication and problem-solving.Required Candidate profile :- Customer Service for US Voice Process.- Must have competed 10+2 or If Graduate then minimum of 1 yrs of experience. - Excellent ENGLISH Communication skills are MandatoryPerks and benefits :- Night Shift Allowance- Pick and Drop - Available.Role : VoiceIndustry Type : BPO/Call CentreEmployment Type : Full Time, Permanent (ref:updazz.com)
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Job Detail
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Job IdJD3286637
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNavi Mumbai, Maharashtra, India
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EducationNot mentioned
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ExperienceYear