Job Description

Job Purpose:

• Responsible for overseeing and managing the day to day operations of housekeeping in accordance with established customer and tenant service, quality and sustainability standards.

Accountabilities and KPIs:

• Supervise all in house housekeeping activities & direct executives in execution of operations
• Upkeep the housekeeping facilities in the mall by maintaining defined checklists for cleaning/ replacement
• Update the cleaning schedule and checklists on a regular basis
• Attend and resolve customer and tenant grievance in the given time frame
• Oversee and provide direct leadership to all 3rd party staff members in Housekeeping, ensure adherence to their contracts
• Ensure all the tenant shops are open and functioning by prescribed time
• Check and maintain the housekeeping assets, check inventory on weekly/monthly basis
• Co-ordinate with different user departments to execute housekeeping operations
• Prepare work orders, NFA, AMC and any other paper works
• Ensure health and hygiene of mall is maintained at all times

Candidate Profile:

• Bachelors in Hotel Management (Mandatory)
• Master's in Business Administration [Operations] (Preferred)
• At least 3-5 plus years of relevant work experience (Employee Relations Management, Regulatory and Statutory Knowledge, Requisite Housekeeping Knowledge, Vendor Management Quality Management)
• Experience in similar role (Preferred)

Job Type: Full-timeSalary: ?300,000.00 - ?600,000.00 per yearBenefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Rotational shift
• Weekend availability

Ability to commute/relocate:

• Ghatkopar, Mumbai - 400086, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your current CTC?
• What are the salary expectations?
• Are you a graduate in hotel management (deal breaker).

Education:

• Bachelor's (Required)

Experience:

• total work: 4 years (Required)
• Housekeeping management: 3 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)