Experience : 1 - 4 YearsNotice Period : Immediate joiners required/15 days preferable- The shifts are 24X 7 Rotation Shifts, Primarily night shift. It is 5 days working ( Rotational 5 Days). We do not provide cabs, the candidate should have their own conveyance.- Proficiency in English Language.Required Certification : Versant 55Roles & Responsibility :\xc2\xa0- Answering inbound and outbound calls. of clients and customers.- Ability to perform multiple tasks and adjust quickly in short time frames.- Ability to build rapport with US Patients and maintain the quality scores.- Organized, Efficient and Versatile.- Strong customer service approach to deal with people at all levels (internal and external).Requirements :\xc2\xa0- Excellent in English Communication Skills- Proven experience as a Customer Support with international exp.- Strong communication skills written and verbal both, US Voice & Accent Knowledge- Proficient in email writing and on chat process.- Problem-solving aptitude.- Able to work on Google Doc and G-Sheet.- Ability to work well with a team. (ref:updazz.com)
updazz .com
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