Executive Customer Support (0 1 Yrs) Delhi Ncr (after Sales / Customer Service)
Job Description
- Opportunity to make a positive impact- Work within a company with a solid track record of success- Great work environmentOur Client is licensed to issue Digital Signature Certificates. We provide Digital Signature Certificate(DSC) and solutions related to digital signing. Digital Signatures are a statutory requirement for many government applications today.The JobRoles and Responsibilities :- Update and maintain customer information in the database.- Provide customers with all the information that they require.- Keep track of customer accounts by recording their account information and the issues they have reported.- Handle customer complaints actively and ensure their resolution on time.- Review customer accounts for any changes.- Resolve customer complaints on time and ensure the quality of services is maintained.- Handle changes in policies of the company and explain them to the customer.Ideal Candidate :Key Skills:- Must know anyone languages- Telugu, Malayalam, Tamil, Kannada- 0-2 years experience in customer handling.- Freshers can also apply.- Basic Computer knowledge.- Should be a team player.- Must be knowing Hindi/English as an alternative language. (ref:updazz.com)
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Job Detail
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Job IdJD2970614
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, India
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EducationNot mentioned
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ExperienceYear