:- This role is centered on responding to customer enquiries with efficiency and timeliness, by providing an outstanding experience to our customers.General Tasks :- Handling Incoming calls/ Outbound calls- Replying to customer emails/Chats- Coordination with logistic partners related to order deliveries- Follow up on customer complaints and other e-commerce related tasksRequirements :- Strong communication skills- Comfortable with shifts- Quick learner- Ability for multitasking- Self-motivated- Patience and calmness when dealing with angry customers (ref:updazz.com)
updazz .com
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