Executive Customer Service Voice Process Ecommerce (1 5 Yrs) Mumbai/thane/navi Mumbai (after Sales/customer Service)
Job Description
We\'re Hiring Customer Services Executive for an E-commerce Company Call on 9773322877 | 9769106910 |Qualification: HSC or Any graduateExperience : 2 years Customer Services Voice Exp (preferable From Ecommerce Voice Support Background Only )Process : Voice Process (Ecommerce)Shift Timing : Day Rotational shiftSalary Range : Rs. 20,000 to Rs. 25,000 In hand + IncentivesSkill Required : Excellent Verbal & Written communication SkillRole & Responsibilities :- Managing incoming calls and customer service inquiries- Identifying and assessing customers\' needs to achieve satisfaction.- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution- Keep records of customer interactions, process customer accounts, and file documents- Follow communication procedures, guidelines, and policies- Need to handle email and inbound queries via Calls, Email & ChatSSV Group (ref:updazz.com)
updazz .com
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3216115
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Rs.20000 - 25000 per month
-
Employment StatusPermanent
-
Job LocationThane, Maharashtra - Navi Mumbai, Maharashtra, India
-
EducationNot mentioned
-
ExperienceYear