Job Description

- Opportunity within a company with a solid track record of performance- Attractive Salary & BenefitsWe are hiring for a company for a leading and the best professional web design organisation and offering amazing and exceptional eminence website designing services at a very cost-effective price.The Job Key responsibilities areas :- Handling inbound calls and emails in a professional manner.- Resolving customer inquiries and requests and ensuring strong customer satisfaction.- Working with various internal teams to ensure prompt and accurate order processing and delivery.- Escalating customer feedback as required.- Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness.- Supporting the sales team key planning and operations tasks to support the overall objective of the business.- Attainment Planning through effective goal setting, designing sales incentives to drive business objectives and territory analysis & definition for sales maximum effectiveness.- Providing pricing and contract support by providing the sales team with high-quality and competitive proposals.- Monitoring and analysing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.- Ensuring Sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.- Building the sales funnel generating leads via cold calling, emailing and other lead generation activities.- Handling incoming queries and building good client relationships.- Ensuring all leads are well qualified by identifying the correct decision makers and understanding their requirements.- Handing over qualified leads to the sales teams with the objective of closing the sale.- Maintaining and updating the lead generation database.- Achieving weekly/monthly targets as set out by the business.Ideal Candidate Key Competencies :- You have at least 1 year experience within a Customer Service, Inside Sales or Sales Operations / Support role, ideally within the the Not for profit Sector industry.- You have a proven track record of meeting/exceeding your targets.- You possess excellent interpersonal as well as written and verbal communication skills.- You are a strong team player who can manage multiple stakeholders- You are highly goal driven and work well in fast paced environments- You pay strong attention to detail and deliver work that is of a high standard (ref:updazz.com)