Executive Customer Service (0 1 Yrs) Gurgaon/gurugram (after Sales / Customer Service)
Job Description
- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller- Update customer information in the customer service database during and after each call- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers (ref:updazz.com)
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Job Detail
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Job IdJD2971202
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGurgaon, Haryana, India
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EducationNot mentioned
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ExperienceYear