Executive Customer Care (0 1 Yrs) Mumbai (after Sales/customer Service)

Year    Mumbai, Maharashtra, India

Job Description


Position Title: Customer care executiveLocation: MumbaiWorking Mode: (On side)Primary skills: Communication skills.Qualification: AnyRoles and Responsibilities:- Handling Calls and emails.- Resolve customer complaints via phone, email, mail, or social media.- Monitoring customer feedback websites.- Handling queries raised on social media platforms.- Daily tracking and follow-up of customer feedback reports.- Handling customer queries on WhatsApp.- Handling offline orders through different sources.- Coordinate with internal teams to ensure proper customer service is being delivered. (ref:updazz.com)

updazz .com

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Job Detail

  • Job Id
    JD3239787
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Mumbai, Maharashtra, India
  • Education
    Not mentioned
  • Experience
    Year