Job Description

We're Hiring: Customer Care Executive - Inbound Process Ahmedabad | - 6 Days Working | Exp: 0-5 yrs | - Freshers Welcome Key Responsibilities:-Handle inbound calls & emails from clients/prospects- Resolve complaints, provide timely solutions & follow-ups- Suggest information & guide customers about services- Identify & assess customer needs for satisfaction- Maintain accurate documentation & records- Follow communication procedures, guidelines & policies- Explain complex information simply & clearly- Desired Skills:- Product Knowledge & Market Awareness- Quality Focus & Problem-Solving- Multi-tasking & Conflict Resolution- Analytical & Documentation Skills- Loyalty, Honesty & Decision-making ability- Long-term Vision & Right Attitude Qualifications:- Graduate / Post Graduate (any field except Engineering)- Fluency in English, Hindi & Gujarati (English - excellent verbal/vocal skills)- Experience in Mutual Fund Industry preferred (not mandatory)- 0-5 years of client-handling experience (ref:updazz.com)

Skills Required