Executive Client Services It (2 4 Yrs) Noida/greater Noida (after Sales/customer Service)
Job Description
: Executive - Client ServiceLocation : NoidaResponsibilities :- Demonstrate excellent problem-solving and troubleshooting skills.- Provide top-notch support to customers via phone, email, and/or remote access.- Analyze systems and compile system change requirements as per customer requests.- Enhance software solutions to align with customer business needs, adhering to best practices, standards, and documentation.- Offer user support and training to customers and end-users.- Conduct manual tests to ensure the software meets specified requirements.- Review system issues and take appropriate actions.- Possess exposure to executing DML SQL queries, taking backups, and extracting reports using complex queries.Professional Attributes :- Proficient communication skills.- Strong analytical capabilities.- Effective coordination and application support abilities.Educational Qualification : B. Tech or BCA, or MCAAdditional Information :- Availability for 24/7 support readiness is required. (ref:updazz.com)
updazz .com
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Job Detail
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Job IdJD3204074
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNoida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear