Executive Call Centre

Year    Tiruchchirappalli, TN, IN, India

Job Description

Answer a large number of incoming calls and respond to customers. Manage and resolve customer queries. Identify and escalate issues to supervisors. Provide service-related information to customers. Document all call information according to standard operating procedures. Follow up customer calls where necessary. Build sustainable relationships of trust through open and interactive communication. To acknowledge and resolve customer issues.

Required Qualifications and Skills



Any degree. 0-3 years of work experience in a relevant field. Knowledge of customer service practices and principles. Excellent typing skills. Superior listening, verbal, and written communication skills (Tamil and English) Ability to handle the stressful situation appropriately. Lead Conversion & Convincing skills. Willing to work at Rotational shifts.
Job Types: Full-time, Permanent

Pay: From ?13,500.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person

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Job Detail

  • Job Id
    JD4392353
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tiruchchirappalli, TN, IN, India
  • Education
    Not mentioned
  • Experience
    Year