Job Description

Candidate Requirement :Lead generation - identify prospects, meet potential customers & gather requirements.Proposal - understand lane wise costs, work out pricing, prepare proposal, seek approval from reporting manager & share it with customersProspect conversion - Follow up with customers, organize advanced discussion meetings, work towards closing dealsMarket and Competition insights - Collect and share within ER team all market inputs w.r.t. competition, customers, pricing, solution offering, vendors etc.Identify - Areas of opportunity and expand scope of ER in solutions offering with Backward or Forward extension of services offered.Problem / Opportunity Identification - Think innovatively to identify logistics problems, challenges or opportunities that exists with customer and work with internal stakeholders in creating, developing and designing solutions / offerings / working models.Customer onboarding - Agreement sign off, share & get specific required documents, onboard customer in system, share point of contacts & escalation matrixGrow customer revenues - periodic customer meetings, explore business opportunities in new lanes, additional business in existing lanes & propose for the same.Customer relationship management - Conduct periodic business reviews with customers, seek feedback & areas of improvements, communicate it to necessary stakeholders & own the process change implementation.Invoicing - check the generated invoices, ensure that the required PODs are captured & all supporting docs are annexed. Invoice submission & acknowledgementCollection - check all outstanding invoices, follow up with customers for payments & ensure that the cash hits account.Reconciliation - invoice level reconciliation, identify potential payment disputes & work towards resolving the same.Candidate ProfileQualification - GraduateExperience - Sales / Business Development experience of 3-5 years in Parcel, Road Express, 3 PL industryPR Skills - Relationship management and driving key account managementTarget Achievement - A key requisite for candidate in ensuring that all sales targets, business goals and KPIs are achieved Behavioral Skills - A go getter, aggressive and eye to detailing is mustTechnical skills - Use of Ms - office tools viz. Email, MS-Excel, Powerpoint & word is must. (ref:updazz.com)