Job Description

Role: Account Manager
Location: Mumbai

What you\'ll do

We\'re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we\'re all united in the vision to lead the programmatic industry and make it better.

As an Account Manager, you\'ll have the chance to:

• Develop client specific strategy alongside stakeholders from Sales, Solutions, Trading, DnA and Marketing teams.
• Protect and grow MiQ\'s key accounts via upsell/cross sell.
• Maintain regular communication with all key accounts including scheduling, hosting, and supporting on meetings, entertainment & business reviews.
• Recognize patterns and points of differentiation to deliver robust and actionable insights (pre & post-campaign).
• Offer constructive feedback and present proactive recommendations throughout campaigns to improve performance and margins.
• Maintain constant communication between internal and external stakeholders to ensure that campaign performance is not hampered, and the team is on the same page regarding deliverables and KPIs.
• Have in-depth knowledge of your campaigns to act and communicate feasible changes to both agencies and different members of the MiQ team.
• Understand the requirements of new briefs and deliver media plans that are in tandem with the client and MiQ\'s vision.

• Administrative duties

CRM - Opportunity & IO management

Tracking & communicating your pod\'s priority campaigns

• Pre-campaign management

Pre-campaign sheet, Creative, Pixels collection and support

PMP - Leverage existing deals & set up new ones

Project manage 3rd party relationships

Implementation of the MiQ product suite - CiQ, Motion, Elevate etc

• Troubleshooting

Creative testing

Amendments to set up

Commercial firefighting

• Campaign activation

Send screenshots and organize reporting

Assist with benchmarks & up weights

• Support rebooking completion
• Insight Planning

Inputs - Considering client objectives, client challenges, vertical-specific insights & macro factors.

Internal project management

End of Campaign - Manage the delivery of insights back to client

• Finance administration

PO gathering

Reconciliations & invoice queries

What you\'ll bring

• 1+ years in an advertising/media agency (or similar) is good to have but not mandatory.
• Working in a team environment
• Client facing experience is plus but not mandatory.
• A can-do attitude, with a dream to grow alongside us.

We\'ve highlighted some key skills, experience and requirements for this role. But please don\'t worry if you don\'t meet every single one. Our talent team strives to find the best people. They might see something in your background that\'s a fit for this role, or another opportunity at MiQ.

If you have a passion for the role, please still apply.

What\'s in it for you
MiQ is incredibly proud to foster a welcoming culture. We do everything possible to make sure everyone feels valued for what they bring. With global teams committed to diversity, equity, and inclusion, we\'re always moving towards becoming an even better place to work.

Values:

Our values are so much more than statements. They unite MiQers in every corner of the world. They shape the way we work and the decisions we make. And they inspire us to stay true to ourselves and to aim for better. Our values are there to be embraced by everyone, so that we naturally live and breathe them. Just like inclusivity, our values flow through everything we do - no matter how big or small.

• We do what we love - Passion.
• We figure it out - Determination.
• We anticipate the unexpected -
• We always unite - Unite.
• We dare to be unconventional -

Benefits:

Every region and office has specific perks and benefits, but every person joining MiQ can expect:

• A hybrid work environment
• New hire orientation with job specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives.
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities.

Apply today

MiQ Digital