Job Description

ABOUT THE ENTERPRISE TECHNOLOGY SERVICES TEAM

The Enterprise Technology Services (ETS) team is accountable for all Infrastructure, Security, IT Operations and all End User Services and technologies. This group will ensure that our IT Services are seamless and secure, and that technology is delivered in an efficient, effective, and agile way, with a strong focus on experience.

It\xe2\x80\x99s a dynamic and challenging environment to work in \xe2\x80\x93 but that\xe2\x80\x99s why we like it. There are countless opportunities to learn and grow, whether that\xe2\x80\x99s exploring new technologies in hackathons, or transforming the roles and work of colleagues, forever. This is your chance to be part of a team that has the backing to innovate, disrupt an industry and change lives.

THIS IS WHAT YOU\xe2\x80\x99LL DO

The Ops Enablement Solutions Engineer will be responsible for the design, development, implementation and support of AstraZeneca Information Services solutions. This will involve all aspects of planning, analysis, design, development, testing and implementation of solutions, and may involve working closely with third party suppliers. The role will also be involved in providing recommendations on enhancements, monitoring the performance and support maintenance of deployed solutions. The IT Infrastructure Engineer will adhere to the established AstraZeneca lifecycle methodology and practices and will be familiar with applications/infrastructure that their solutions will impact.

Provides technical expertise to project teams working on the development, implementation, maintenance and improvement of Information Services solutions and designs

Provides input into business cases, Request for Proposals, supplier selection and evaluation of proposals

Works with project teams to ensure effective interoperability of services and technologies and assures alignment of solution designs with AstraZeneca standards, policies and procedures, as well as regulatory requirements

Reviews impact assessments and delivery from internal or third party teams. Reports high-level risks to management

Works with Business Analysts to draw out, understand and validate business and functional requirements needed to ensure required service effects

Assists Senior IT Infrastructure Engineers in defining business solutions, ensuring alignment with business strategies and priorities, as well as the target benefits, value expected and established AstraZeneca standards and security policies

Identifies new hardware/software technologies to fit specialised business needs and configurations

Develops and configures solutions as required from conceptualisation through to stabilisation using various computer platforms

Conducts performance analysis and documents solution components

Implements test plans for solutions developed in-house (including functionality, integrity and stress testing; test matrices; and definition of test methodologies and strategy)

Implements solutions by analysing current system environments and infrastructures, using technical tools and utilities, performing complex product customisations, and developing implementation and verification procedures to ensure successful installation of systems hardware/software

Ensures maintenance and support activities are performed, as well as routine analysis and evaluation on resource requirements necessary to maintain and/or expand service levels

Through Innovative infrastructure solutions and process change programmes drive higher levels of service and customer experience

YOU WILL NEED TO HAVE

Education, Qualifications, and Experience

Essential

Prior experience in an Information Services/Information Technology environment with good business acumen

Proven experience of managing relationships with 3rd party suppliers

Experience of working within a quality and compliance environment and application of policies, procedures and guidelines

Evidence of designing, shaping and implementing innovative infrastructure solutions and driving any changes

Relevant qualifications in Enterprise Management, Monitoring and Security Tooling

Desirable

• Well versed in ITIL V3.0 practices and process

Skills and Capabilities

Essential

Good communication skills supporting joint working with geographically remote colleagues

Ability to interpret and communicate technical information into business language

Proven track record of designing, engineering and implementing Observability platforms, leveraging Enterprise Management, Monitoring & Security Tooling

Proven, excellent industry experience and ability to interact effectively and lead technology roadmaps with 3rd parties

Desirable

Good commercial awareness and understanding of the external market

Demonstrate initiative, strong customer orientation, and cross-cultural working

Demonstrate initiative, strong customer orientation, and cross-cultural working

WHY JOIN US

We\xe2\x80\x99re a network of entrepreneurial self-starters who contribute to something far bigger. There\xe2\x80\x99s a diversity of expertise in our Technology group that\xe2\x80\x99s unique to AstraZeneca \xe2\x80\x93 it allows us to dive deep into

exploring new leading-edge technology.

A place to be open and transparent \xe2\x80\x93 we speak up, think creatively and share ideas. Our diverse contributions help us to make better decisions. But we have a constant drive to innovate, and an appreciation for high standards. It takes challenging the status quo to add value in our ever-evolving environment. We love it here because put simply, we make a meaningful impact. Technology at AstraZeneca is a home for purposeful disruptors!

ABOUT ASTRAZENECA

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world\xe2\x80\x99s most serious disease. But we\xe2\x80\x99re more than one of the world\xe2\x80\x99s leading pharmaceutical companies.

At AstraZeneca we\xe2\x80\x99re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There\xe2\x80\x99s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

SO, WHAT\xe2\x80\x99S NEXT?

Are you already envisioning yourself joining our team? Good, because we\xe2\x80\x99d love to hear from you! Click the link to apply and we\xe2\x80\x99ll be in touch as soon as we can.

WHERE CAN I FIND OUT MORE?

Our Social Media, Follow AstraZeneca on LinkedIn

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Date Posted 01-Aug-2023

Closing Date 30-Oct-2023

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca