Job Description

Location: - Delhi - Okhla

JOB DESCRIPTION

• This NAV Support role will be responsible for managing & supporting (Run & Optimize) & testing in our internal NAV instances/companies on Microsoft Dynamics NAV2016
• Works within the Information Technology Competence Centre.
• Manage File Sharing and Permission on Apple devices
• Active end user support of our PAN India ERP solution based on Microsoft Dynamics NAV.
• Supportive in developing and maintaining the training material like Word Documents, PowerPoint Presentation.
• Flexible to work within rotational shifts and 24X7 support, as per the future vision.
• Testing new features on local and worldwide NAV Updates. GoLive Support until all phases are fully and proactively supported.
• Build up and extend the know-how of ERP of Tresor based on Microsoft Dynamics NAV
• Work with a team of professionals on Microsoft Dynamics NAV 2016 and other integrated applications.
• Close collaboration with our PAN India working NAV User Productivity and Support Team and with our IT Service Desk in Gurgaon/Delhi, India and NAV Developers and Support Project Managers.
• Support of the Business Owners in their daily work. Help to improve and optimize processes.
• Supportive Person for the whole ERP Application: Finance, Sales and Purchase modules of NAVs.
• Good understanding of the organization s goals and objectives.
• MS Dynamics NAV 2016 experience is an essential must, as well as professional and technical qualifications within a Microsoft Dynamic NAV (ERP) will be additional benefits.
• Good skills of documentations & structured work to deliver the efficient support on PAN India level.
• Working together with internal users & global support team.
• Clearly understand the business requirements and provide solutions with exceeded business user experience.
• Work with any Ticketing Tool System, soon it will be implemented.
• Good practical knowledge in NAV Support Topics: Sales, Purchase and Finance Processes.