Job Description

Position Overview

The ERP Assistant will support the smooth functioning of the University's Enterprise Resource Planning (ERP) system. The role involves assisting in ERP operations, data management, user support, troubleshooting, and coordination between departments to ensure efficient digital workflows for academic and administrative processes.

Key Responsibilities

1. ERP Operations & Support

Assist in the day-to-day functioning of the ERP system across various modules (admission, academics, examination, HR, finance, etc.). Provide technical and functional support to faculty, staff, and students using ERP. Coordinate with the ERP vendor/IT team for resolving system issues and updates.
2. Data Management & Reporting

Ensure accurate entry, validation, and updating of data in ERP. Generate routine and customized reports for departments as per requirements. Support in maintaining data security, integrity, and confidentiality.
3. Training & User Assistance

Provide training and guidance to ERP users across departments. Prepare user manuals, help documents, and FAQs for smooth adoption. Act as a first point of contact for ERP-related queries and troubleshooting.
4. System Enhancement & Feedback

Assist in testing new modules, upgrades, or enhancements in ERP. Collect feedback from users and escalate issues for resolution. Suggest improvements for workflow automation and efficiency.

Desired Qualifications & Skills

Graduate/Postgraduate degree in Computer Applications, Information Technology, or related discipline. Knowledge of ERP systems (educational ERP preferred) and database management. Basic understanding of SQL, MS Excel, and reporting tools. Strong problem-solving and analytical skills. Good communication, documentation, and coordination abilities.

Key Attributes

? Detail-oriented with accuracy in data handling.

? Ability to work under pressure and meet timelines.

? Team player with collaborative mindset.

? Adaptable to new technologies and continuous learning.

Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?35,000.00 per month

Benefits:

Health insurance Work from home
Ability to commute/relocate:

Indore, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Experience:

* ERP : 1 year (Preferred)