Job Description

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Position Responsibilities:

• Support implementation of operational objectives, programs, policies, and initiatives, liaising and coordinating with Regional Print, Mail & Image Capture teams and Location Managers to ensure successful roll out
• Responding to all mail/courier related enquiries via calls or emails
• Sorting, collection, processing and delivery of all incoming and outgoing mail and courier items. Deliver and pick-up incoming and outgoing mail shipments to and from respective department's Mail coops placed on the floors*
• Processing of outgoing local, domestic and international couriers through contracted vendors
• Coordinate with third party courier and mail service providers
• Copy paper distribution
• RSA token shipping
• Envelope distribution
• Maintain service log for all complaints, compliments and issues
• Business Information Reporting
• Production of usage statistics and cost center reports to support invoice billing
• A thorough understanding of Mail & Messenger services and tools, printing and image capture operations and applications
• A minimum of two years Print, Mail & Messenger operations experience, and knowledge of best practices in this area
• Self-starter that can use initiatives and strategic thinker and can work independently with minimal supervision.
• Strong PC skills with experience in all Microsoft applications is essential
• Relationship management skills demonstrating a diplomatic and open approach to clients
• Good presentation skills
• Proven strong communication skills both written and oral
• Ability to lead and multitask

About Us:

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

About the Team: Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.