Job Description

Enterprise Monitoring Support



Following are experience and essential skills required for this role.

Experience in delivering Monitoring & Observability solution to customer requirements.

Responsible for delivering outcomes and providing technical expertise to the Monitoring & Observability service.

Be the trusted advisor to the customers.

Ensure delivery in a timely, efficient and costeffective manner.

Stakeholder management across various Technology and Business teams.

Ensures that technical solutions are fit for purpose, including for functional, non-functional and support requirements and to Global Technology Strategic direction.

Key skills will include following implementations in Enterprise scale.

Experience in Observability tools, AI Ops, Log aggregation (e.g. ELK), Application Performance Monitoring (e.g. New Relic)

Infra and application monitoring skills.

Scripting skills like Python, Shell scripts, Java scripts

Dev ops skills like Infra as Code (e.g Terraform) , develop CI/CD pipelines, delivering in a SCRUM model.

Experience in Open Telemetry, AWS, Kubernetes will be an advantage.

Good communication and influencing skills.

Strong troubleshooting and analytical skills.

The resource is expected to provide oncall support on a periodic basis and change support outside of the business hrs or over weekends. If needed, provide support in different shifts covering UK business hrs.



Delivering Monitoring & Observability solution to customer requirements

application monitoring skills.



Mandatory Skills

Observability tools, AI Ops, Log aggregation (e.g. ELK)

Application Performance Monitoring (e.g. New Relic)

Infra and application monitoring skills.

Scripting skills like Python, Shell scripts, Java scripts

Dev ops skills like Infra as Code (e.g Terraform)

Develop CI/CD pipelines, delivering in a SCRUM model.

AWS, Kubernetes will be an advantage.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.


Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.


Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.