Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary Comcast’s Technology & Product organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating exciting products like the X1 Video Gateway, XB broadband gateways, wireless router technology, and new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We have an exciting role for a QA Test Engineer on Comcast’s Consumer Products Test team within the Premises Technology – Comcast India organization. Our team works closely with our internal and external development partners to develop and conduct quality certification tests on Comcast’s video customer premises equipment (CPE) products. Efforts within the Consumer Products Test team help ensure a world-class customer experience for the millions of Comcast customers on our X1 platform applications and more! We are looking for a highly motivated technical person who will help drive change and help others to constantly come up with better solutions to evaluate product quality, performance and the customer experience; as well as make suggestion for improvements. We are looking for someone who does not just know how to solve problems, but who helps define the problems and direction, creates value, and pioneers new frontiers in Quality Assurance. The QA Engineer 4 will be responsible for designing, developing, implementing and executing tests for Customer Premises Equipment (CPE) products (Video & Broadband). Using significant levels of available test automation, the Senior QA engineer will support fast-paced testing of CPE products and ensure that test programs are delivered at high quality and successfully deployed to the field. Assists technically in managing project teams by developing test strategies and designing quality assurance practices. Deployment of manual/automation solutions to the fast-paced devops paradigm. Identify, reproduce, triage lab/field defects for efficient hardware/software product releases. Integrates knowledge of business and functional priorities. May lead teams or projects and share expertise to the team. Core Responsibilities

• Assists in developing test strategies, and designing quality assurance practices
• Creation of test cases/test plan for new features in the product.
• Contribution to engineering investigations which includes identifying, reproducing, and resolving product defects
• Responsible for functional and non-functional testing of the CPE products and interfaces.
• Collaborates with Product and Development teams to identify product and technical requirements
• Serves as a guide and mentor for junior-level QA and automation development engineers; provides technical leadership and consultation with regards to practices, procedures and techniques
• Active in establishing project budget, scheduling and estimation activities
• Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification
• Reviews project progress, evaluates results and recommends corrections in technical applications and analysis
• Generation of Test reports after execution and analysis
• Works with technology partner/vendor teams to troubleshoot problems
• Assist in the identification and resolution of problems and defects; able to initiate investigation processes
• Identifies and reproduces bugs or defects and drives issues and improvements to resolution
• Assist in evaluating, selecting and developing personnel to ensure the efficient operation of the function
• Assist in preparation of metrics report for the team
• Other duties and responsibilities as assigned

Experience/Skills

• Bachelor’s degree in Computer Engineering, Computer Science or related technical field
• 8+ years of experience in QA testing with hands on experience in different kinds of testing
• Experience in Agile/Scrum methodology ideally in a fast-paced devops environment
• Deep understanding of video product regulatory requirements and test in areas such as closed captioning, EAS, IP video streaming, audio/video codec; Dolby Digital Plus, Bluetooth Distribution, EAC3, and other
• Experience in home networking protocols and technologies such as Bluetooth, Zigbee, Wi-Fi, DLNA and other
• Hands-on experience with testing on device/consumer products like Camera/Touchscreen/Routers/Set Top Boxes/TVs/Door Bell Camera
• Strong troubleshooting and root-cause-analysis skills; able to lead cross-functional team triage
• Strong written and verbal communications skills; able to effectively present to varied audiences
• Ability to identify problems or opportunities within the scope of the department’s projects
• Strong experience in all areas of software development lifecycle
• Strong experience in working with development team to prevent software defects by attending requirements reviews and architectural/design reviews
• Strong background in working in highly automated product test environments and able to assist in test automation/maintenance when necessary
• Experience in Test/Defect Management tool - Jira/ALM”
• Proven ability to work with technology partner/vendor teams to troubleshoot problems
• Support variable schedule(s) as necessary
• Development Experience preferred, must be able to understand the architecture and dig into code

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.
Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.