Job Description

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"



Food & Beverage Manager
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

Primary Responsibilities

• Provide the highest level of hospitality for all Food & Beverage Services in ibis New Delhi Airport.
• Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
• Continuously delight the customers by offering trend setting and innovative products and services.
• Ensure the delivery of all orders while maintaining a high quality of service, guest satisfaction.
• Supervise and control all catering outlets to the required standards, within agreed budgetary limits and parameters of the law.
• Any matter which may effect the interests of ibis New Delhi Airport should be brought to the attention of the Management.

Food & Beverage Planning

• Plan, forecast and budget the revenues and costs for the Food & Beverage department.
• Ensure that the company and statutory hygiene standards are maintained in all areas.
• Organize food festivals and also develop guest loyalty and retention programmes.
• Prepare the annual business plan for the department.
• To be fully conversant with all statutory requirements regarding food and beverage operations.

People Management

• Ensure that the team offers professional and courteous service to the guests.
• Establish and maintain seamless co-ordination & co-operation with all departments of ibis New Delhi Airport to ensure maximum cooperation, productivity, morale and guest service.
• Ensure that the team has been trained for all safety provisions.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.

Financial Management

• To monitor food and beverage cost, set prices and analyze financial performance.
• Prepare and submit in the required format all information necessary for budgeting timeously and accurately.
• Ensure that all expenses: food cost, beverage cost, labour cost and other expenses are within budgetary limits
• To ensure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costings and cash checks.

Operational Management

• With the assistance of the Executive Chef, establish menus and price list.
• Ensure that all Brand standards are met.
• Maintain a high profile with customers and staff by socialising through all restaurants, bars and banqueting departments.
• Ensure that the standards of food and beverage meet/exceed expectations.
• Prepare standard menus, maintain the required standard of food production and meet agreed budget targets for food margins.
• Perform systematic inspection of all Food & Beverage areas.
• Ensure and maintain high standards of service delivery, safety, hygiene, security, discipline and compliance with the organization\xe2\x80\x99s policy.
• To provide cost effective and customer focused food and beverage service.
• Ensure to coordinate the ordering of food stock and other supplies.
• Ensure that the standards of service are met by sending the team for training etc.
• To ensure that staffing levels are correct and to agreed standards and are not exceeded without prior consultation.

• Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
• Responsible and accountable for complete F&B Service profitability and revenue generation

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities.
What you will be doing:
Lead, mentor and train the Food & Beverage Operations team
Ensure Food & Beverage relevant brand standards are maintained
Strategize on new products and service offerings
Create unforgettable experiences for our guests

Qualifications

Your experience and skills include:
Service focused personality is essential and previous leadership experience required
Proven ability to build and maintain good relationships with all stakeholders
Communicate thoughts, actions and opportunities clearly with strong networking skills
Ability to lead by example, believe in a strong team culture and set the scene for high performance

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Accor