Job Description

OBJECTIVE OF THE ROLE To minimize overall Unclaimed amount of organization by ensuring touch base customers and ensure restriction of fresh cases into unclaimed KEY RESPONSIBILITIES Weightage . Unclaimed data allocation to branch and admin team and drive closures . Analyse and prepare unclaimed data which can be used to drive various strategies to reduce unclaimed - Dept wise, ageing, value wise, and reason wise etc . Publish weekly report to stakeholders with status of clearance / pending along with quick analytics . Clearance of potential unclaimed with help of relevant stakeholders like branch, admin, PS . prepare quarterly reporting data as per accounts requirement and PHPC presentation on unclaimed amount . Ensure Regulatory circulars received as and when and drive special program to reduce overall unclaimed for CPC . Vendor tie up / management . Projects and automations with regards to unclaimed process 20% 30% 20% 20% 10% TOTAL 100% INTERACTIONS Internal Relations: Other departments and internal team members External Relations: Customers / Vendors / Industry participants REQUIRED QUALIFICATION AND SKILLS Educational Qualifications: Graduate / Post Graduate Work Experience: 5 years + of experience in Operations / Branch operations / Payouts / Persistency / Program manager etc Certifications: MBA (preferable) Other skill set: . Proficiency in MS Office tools . Analytical & communication skills . Strategic thinking . Self-motivated and ability to drive change by executing & monitoring processes

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